Retail Advisor

O2 · Competitive · Nationwide
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Providing a service that goes way beyond the norm, you'll make strong connections with our customers. You'll listen. You'll understand. You'll match products to different needs.

Your passion for the mobile world will excite our customers. And put smiles on the faces of everyone who walks through the door.

Someone who gets on well with everyone you meet, you'll enjoy being part of a close-knit team that likes to have fun. You'll love learning all about the latest tech and showing our customers what it can really do.

Eligibility Criteria

  • To be knowledgeable about the latest technology trends, brands and products
  • To enjoy using tech products and know how to really take advantage of their capabilities
  • To be passionate about new ideas, especially when it comes to technology
  • The ability to deliver the very best customer service

Education Stage

  • Recently graduated (undergraduate)
  • Recently graduated (postgraduate)

Roles and Responsibilities

  • Exciting people with your passion for digital, you`ll make emotional connections with our customers, taking them on a voyage of discovery and showing them how technology can add a whole new dimension to their lives
  • Making sure everybody who walks through the door instantly feels at home. Friendly, helpful and knowledgeable, you'll also be the kind of person who'll chip in to help the team and keep everything running like clockwork
  • Delivering against targeted KPIs and developmental metrics- minimum of 100% to be delivered against trading objectives and company deliverables

Day in the life

  • 80% - Engaging with our customers
  • 15% - Championing self development
  • 5% - Team briefing

Job Moments

  • O2 job moment
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  • O2 job moment
  • O2 job moment
  • O2 job moment

Debut Inside Knowledge

Once we receive your application - we will then send out a link to part in our online assessments. You should complete the assessments within 2 days and complete these in a quiet area and spend time on them so you get the best result. If you have passed the assessments, one of our team will give you a call to get some further information from you. If we feel after the above call that the role is right for you - we will ask you to take part in a video interview. Once we review your video interview and if we want to see you we will ask you to attend an interview within one of our Stores.

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